Summary
- Every project starts with a written quote that sets out scope, timeline and price.
- A 30% deposit secures your project slot. The deposit amount may vary on larger projects and is stated in your quote.
- The remaining balance is due on completion, before the site goes live.
- Two rounds of design changes are included. Extra changes are quoted before we do them.
- Ownership of the design, code and content transfers to you on final payment.
- Website projects include 30 days of free fixes after launch.
Pay monthly plans
- A £300 setup fee is due before work starts. There's no setup fee if you pay 12 months upfront.
- Plans run for a 12-month minimum term. After that you can cancel with 2 months' written notice.
- Ownership of the site transfers to you after 24 monthly payments. You can pay off the remaining months up to 24 at any time to own it sooner.
- If you cancel before owning the site and don't buy it out, we take the site offline at the end of your notice period. Your domain is always registered in your name and stays yours.
- Each plan includes a monthly allowance of changes. Unused time doesn't carry over. New pages and features are quoted separately.
Cancellations and refunds
If you cancel before design work starts, we refund your deposit minus a £50 admin fee. Once work has started, we charge for work completed to date and refund any remaining balance of your deposit.
Liability
Our total liability under any project is limited to the amount you've paid for that project. Nothing in these terms limits liability that can't be limited by law.
Governing law
These terms are governed by the laws of England and Wales.
